Frequently Asked Questions

Autograph authentication is the process of determining whether or not an autograph is genuine. TCCA's team of authenticators inspect the autograph in multiple different ways such as analysing the ink flow and the formation of the autograph, evaluating the item that it is signed on and finally confirming the characteristics of the signature with multiple known authentic examples, in order to give a confident opinion on the authenticity of the autograph.

The main reason for getting an autograph authenticated is to simply have peace of mind that an autograph in your collection is authentic. Authenticating an item before selling is a good option also, because it makes it more appealing to customers and it significantly increases the value/price of the item.

Autograph Authentication starts from £10 ranging up to £80 depending on the size, criteria and number of autographs to be authenticated. For example, a 12x8 Photo signed by one footballer would cost £15 + Shipping to be authenticated.

TCCA do not offer a guaranteed turnaround time due to the different factors and variables in the process of authentication. However, we aim to have our judgement on the item's authenticity concluded within the first 2 days of arrival, the documentation/certification completed in 2 days and mailed back to you, all within a 7-day period.

You do have the choice of where you would like our Authentication sticker placed on your item, It can also be placed on the Letter of Authenticity (LOA). Simply leave your desired location for the sticker in the "Sticker Placement" box on the autograph authentication ordering/submission page, if it is left blank it will be placed in the bottom right-hand corner of the item (If the item is not flat it will be applied to the location we determine to be the best option, We do not hold any responsibility for our decision.)

The Letter of Authenticity (LOA) can be replaced if lost (The sticker can NOT. Therefore, if the sticker was originally placed on the LOA, you will not be able to have a replacement sticker for the item). LOA replacement has a fee of £4.99, This isn't purchasable on the store, please contact us at the below email if a replacement is necessary: contact@tccauthentication.co.uk

TCCA can authenticate any size item. However, If the item is too large to mail to us, it can be a bit of a pain! But of course we can always find a solution! Be sure to contact us if you have an item that you feel needs extra care and attention due to its size (or value!)

Once purchased, we will be in touch with our direct shipping address. Any damage afflicted on your item during shipping to us, is not our responsibility. For valuable/large items/Quantities please arrange for a tracked courier. Contact us if this is necessary.

If you need to update/change an address on your current submission, please contact us immediately on our email Contact@TCCAuthentication.co.uk The email which you contact us on needs to be the same used in the ordering process and you will also need your order number/s.

If the result of your items authenticity is inconclusive, it means we have not been able to confidently render an opinion on your item, in the rare scenario of an inconclusive result a full refund will be issued to you, this will be done via bank, paypal or in credit. Regardless of the authentication result your item receives it will always be returned to you.